Terms of service

TERMS OF SERVICE

Last updated: November 6, 2026

These Terms of Service govern your use of the Orentha Body website and purchases made through our store.

By using this website or placing an order, you agree to these Terms to the extent permitted by applicable law.

Products

We make reasonable efforts to display product information accurately.

Product appearance, packaging, colour, or minor design details may vary slightly because of manufacturing updates, photography, screen settings, or supplier changes.

Our body-care products and accessories are intended for general cosmetic and personal-care use.

Information provided on this website is not medical advice. Our products are not intended to diagnose, treat, cure, or prevent disease.

Prices

Prices are displayed in the currency shown on the website.

Prices may change at any time before an order is placed.

Orders

We reserve the right to refuse or cancel orders where reasonably necessary, including situations involving:

  • Suspected fraud

  • Payment failure

  • Inventory errors

  • Incorrect pricing

  • Shipping restrictions

  • Abuse of promotions

  • Violations of these Terms

If we cancel a paid order before fulfillment, the applicable payment will be refunded.

Payment

Customers must provide accurate billing and payment information.

Payments are processed through third-party payment providers.

Shipping

All shipping is subject to our Shipping Policy.

Returns and Refunds

Returns, replacements, and refunds are subject to our Return & Refund Policy.

Promotions and Discounts

Unless otherwise stated:

  • Discounts cannot be exchanged for cash.

  • Promotions may have expiration dates.

  • Promotional codes may not be combined.

  • Offers may be changed or discontinued for future purchases.

Intellectual Property

Original Orentha Body branding, website content, written material, and design elements may not be copied or commercially used without permission except where permitted by law.

Prohibited Use

You may not use this website to:

  • Commit fraud

  • Attempt unauthorized access

  • Interfere with website security

  • Distribute malicious software

  • Misuse customer information

  • Abuse promotions or refund systems

  • Violate applicable law

Third-Party Services

We use third-party services such as Shopify, payment processors, fulfillment providers, suppliers, and shipping carriers.

Nothing in these Terms removes any responsibility Orentha Body has to customers under applicable law.

Limitation of Liability

To the maximum extent permitted by law, Orentha Body is not responsible for indirect, incidental, special, or consequential losses resulting solely from use of the website or our products.

Nothing in these Terms excludes consumer rights or liabilities that cannot legally be excluded.

Severability

If any part of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply.

Changes

We may update these Terms from time to time.

Updated Terms will apply from the date they are posted unless applicable law requires otherwise.

Contact

Questions regarding these Terms can be sent to:

orenthaBody@gmail.com