Privacy policy
PRIVACY POLICY
Last updated: November 6, 2026
Orentha Body respects your privacy and only uses personal information as reasonably necessary to operate our store, process orders, provide customer support, prevent fraud, improve our services, and conduct marketing where permitted.
Information We May Collect
We may collect:
-
Name
-
Billing and shipping address
-
Email address
-
Telephone number when provided
-
Order and transaction information
-
Customer support communications
-
Device and browser information
-
IP address
-
Website activity
-
Cookie information
-
Marketing preferences
Payment information is generally processed securely by third-party payment providers rather than stored directly by Orentha Body.
How We Use Your Information
We may use personal information to:
-
Process and fulfill orders
-
Process payments
-
Arrange shipping and delivery
-
Provide order tracking
-
Respond to customer support requests
-
Handle returns, refunds, and disputes
-
Detect and prevent fraud
-
Improve our website and services
-
Understand store performance
-
Send marketing communications where permitted
-
Meet legal and regulatory requirements
Service Providers
We may share information when reasonably necessary with companies that help operate our store, including:
-
Shopify
-
Payment processors
-
Fulfillment providers
-
Suppliers
-
Shipping carriers
-
Analytics providers
-
Advertising providers
-
Fraud-prevention services
-
Professional advisers
-
Government authorities where legally required
Some providers may process information outside your country of residence.
Cookies
Our website may use cookies and similar technologies to:
-
Operate the website
-
Remember preferences
-
Measure website traffic
-
Analyze store performance
-
Prevent fraud
-
Support advertising where enabled
Depending on your location, you may have rights to manage cookies or opt out of certain data uses.
Your Privacy Rights
Depending on where you live, you may have the right to request access, correction, deletion, or other controls relating to your personal information.
To submit a privacy request, contact:
We may need to verify your identity before completing a request.
Data Retention
We retain information only as long as reasonably necessary for purposes such as order fulfillment, accounting, fraud prevention, legal compliance, and dispute handling.
Security
We use reasonable measures intended to protect personal information. However, no electronic storage or transmission method can be guaranteed to be completely secure.
Changes to This Policy
We may update this Privacy Policy when our business practices, technology, services, or legal obligations change.
Contact
For privacy questions, contact: